• Refresh the screen and click play on the video screen.
    • Log out of the platform and log in again.
    • Check your internet connection. Ensure that you don’t have other applications or tabs open on your device. This can slow down your internet connection. Also ensure other devices aren’t using your internet connection.
    • Reduce the video quality by moving your mouse over the video player screen, hovering over the gear icon in the bottom right, and clicking Auto from the menu.
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